At "The little Cart" Store, we try our best to make our customers 100% satisfied with the product that you have purchased from us. Please send us an email and our team will assist you right away if you are experiencing any shipping or products issues, and you’re feeling frustrated.
REFUND AND RETURN POLICY FOR ITEMS RECEIVED.
All sales are final, however, Refund is possible up to 30 days after receipt of the product in case of problems like
- Manufacturing defect.
- Damaged Item sent by us.
Our Returns policy lasts 30 days. If 30 days have gone since you received the shipment, unfortunately, we can’t offer you a refund or exchange.
If the product is defective or does not work properly, please kindly let us know. For the fastest resolution, please contact us via Support@thelittlecart.com including a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We’ll send you replacements as soon as we confirmed the situation
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with no visible wear and tear. To complete your return, we require a receipt or proof of purchase.
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- Canceling Unshipped-out Orders
If you are canceling your order which has not yet to be shipped out, please kindly contact us via Support@thelittlecart.com. For the fastest resolution, please include your order number. Thanks!
- Cancelling Shipped-out Order
If you are canceling orders when your parcel has already been shipped out or on its way to the destination, please contact us and then kindly refuse to accept the parcel since we are not able to call it back at that time. we will refund your payment after deducting shipping costs. Refund will be issued as soon as parcel begins to return.
This warranty only covers manufacturing defects and does not cover:
- Damage caused by accident
- Improper care
- Normal wear and tear
- Break down of colors and materials due to sun exposure
- After-market modifications
- No returns/exchanges for products with water exposure will be accepted.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping the item is equal or above $95, you should consider using a trackable shipping service or purchasing shipping insurance.